From problems to smiles
About us
At Hello Again, we know the struggles firsthand. We’re not just another agency – we’re founders and builders who’ve been through the highs and lows of launching successful products.
We understand what it takes to identify and achieve real product-market fit in competitive landscapes, optimize resources to keep your team moving forward, attract and convert users efficiently without breaking the bank, make sound technical decisions that set you up for scalable growth, and focus on what drives success, not just what’s urgent.
A Better Way to Build, built on experience
We’ve designed, built, and launched dozens of impactful digital platforms, apps, and SaaS products. We’ve helped startups and SMEs cut through the noise and scale effectively. Through every win and misstep, we’ve developed a repeatable framework for success. By partnering with founders, we bring clarity to complex decisions.
Let’s help you take the guesswork out of building great products. You bring the vision – we’ll handle the rest.
Capabilities
Launching
- Website UX/UI/build
- eCommerce solutions
- User Research
- Design Sprints
- Quick prototyping / MVP
- Mobile app development
- Hosting architecture and setup
Growing
- Hosting Infrastructure
- Security analysis
- Feature Roadmap
- Product Roadmap
- Voice (Alexa, Google)
Innovating
- Digital transformation
- Data Strategy
- Data Segmentation
- Reporting, BI
- CRM strategy and setup
- Complex System integration (ESB)
Book a call
We pledge to act on supporting more inclusive workplaces and world.
Creating greater gender diversity in tech.
Reimagine a better, more sustainable future for the next generation.
Diego Trigo
Director & CTO
For the past 10 years Diego has worked as Managing Partner, CTO, start-up founder, technical director and always as developer/builder across Melbourne and Sydney - now living in Byron Bay.
Expert in convergence of marketing, media, data, commerce, CMS and CRM related technology, Diego brings a wealth of knowledge in building and prototyping digital solutions.
Lately, Diego's main focus has been on creating new businesses in uncharted territories, advising on technology strategy, ideation and roadmaps for start-ups.
Poonam Bamra
Project Manager
Poonam is a passionate Google-certified Agile project manager with over a decade of experience in managing varied web and mobile products. She thrives on creating human-centric digital experiences and is adept at bridging client goals and project outcomes with strategic thinking, communication, and time management. She is a visionary committed to enhancing online human experiences with empathy and precision.
Anninka Berry
Digital Operations Manager
Anninka is a highly adaptive and versatile digital operations manager with extensive experience leading complex digital projects. She excels at streamlining processes and fostering cohesive, productive team environments, both on-site and with remote teams, whether local or offshore.
With expertise across digital operations, product development, and marketing, Anninka is skilled in stakeholder management and guiding teams to successful project outcomes. She is a Certified ICAgile Professional with comprehensive experience in utilizing both Agile and Waterfall methodologies across various industries, including health and wellbeing, online education, and investment banking.
Mariana Velo
Product Designer
Mariana is passionate about designing with empathy for real people, interested in how the mind ticks.
She has 10 years of experience in the digital design space. Working with lead organisations focusing on User Interface and User Experience Design. Her niche is the finer details of UI & UX flows.
Renata Nicholson
Product Designer
Renata gets a kick out of emotional design, looking into creating solutions that are pleasant, easy & meaningful.
In addition to her experience as a product designer, Renata holds a background in Law & Business, having worked for several years as a competition lawyer in Brazil.
When not playing with Figma, Renata loves teaching yoga, practicing new languages and spending time with her family and friends.
Ollie Nicholson
Engineer
Primarily a frontend developer, but increasingly putting energy into developing backend skills, Ollie brings to the table about 5 years of professional software development experience. The first part of his software development career was as founder of a property management system for serviced apartments, however more recently he has joined the team at Hello Again to sink his teeth into the many exciting projects coming through their doors.
In addition to his experience as a software dev, he also has a background as a mechanical engineer designing thermal power generation systems and as a marine engineer working on the operations and maintenance of ships. When not getting down and nerdy behind his laptop, Ollie loves spending time with his beautiful little baby girl and enjoys surfing and exploring wild and remote places.
King Torres
Engineer
King is a full-stack web developer with extensive experience. Being a PHP/NodeJs backend developer in the first place, he is also proficient with front-end technologies and frameworks like Vue.js, EmberJs. King likes to create high-quality web applications that include API integrations with third-party platforms for payments, marketing, delivery and real estate.
King can work alone and find solutions to the most complex tasks. He is also a team player working within team management systems like Trello and Jira and source version control systems like Bitbucket, Github, and Gitlab. King likes facing challenges and taking new exciting projects. He is easy to adapt and make out others’ code.
He loves to play chess and basketball when not battling the ones and zeros. He also very much enjoys reading inspirational books.
Mohamad Al Kurjieh
Engineer
Full Stack and Mobile Developer, Mohamad loves to work with start ups and well established companies, making their vision come to life.
Interested in the most cutting edge technologies (React - Typescript - GraphQL - Nodejs/Express - Docker - Mongo/SQL...), Native Android, Flutter, React Native...
Experienced in designing e2e solutions, including the architecture planning, development, documentation, testing, deployment and everything in between.
Robotics, electronics, and embedded systems enthusiast growing every day. Passionate about teaching, tinkering, and the latest tech.
Felix Mckenzie
Engineer
Full stack developer, with a focus on the frontend, Felix’s toolkit includes Typescript, Nodejs, Nextjs, Content Management Systems, and Graphql to name a few. Felix got his start in the tech industry as a software developer intern for a Canadian startup in 2023, and has since worked on a variety of projects at Hello Again growing his skillset.
His passion lies in exploring how APIs and various software components can be seamlessly integrated, allowing for the creation of Innovative, functional systems. When not building software, Felix enjoys surfing the local beach breaks and points, cooking and exploring all the Northern Rivers has to offer.
If you’re passionate about the tech industry and want your work to be doing something meaningful, please get in touch.
We believe that to achieve a work-life balance, you have to actually have balance, so our team work flexibly, when and where it suits them best. We measure success on outcomes and achieving goals.
We aim to foster a collaborative, inclusive, creative and respectful environment. We celebrate who you are, recognise & reward achievements.
Feel free to reach me directly on
diego@helloagain.com.au
OPEN ROLE: FrontEnd Developer
If you’re passionate about the tech industry and want your work to be doing something meaningful please get in touch.
We're looking for a FrontEnd Engineer with experience in ReactJS, ReactNative, TypeScript, Next.JS, GraphQL, TailWind, GSAP (or any other animation library). You don't need to know it all. It all needs a can do attitude.
Read more.
OPEN ROLE: Designer
If you’re a UX, UI or Product Designer, loves to understand the desires and problems for customers and create attractive product, while identifying opportunities for new products, we need to talk.
Read more.